Household PayMaster Accounts

Supporting house managers and family offices in single- and multi-residence households with outsourced payment and accounting services.
Household PayMaster Accounts
Specialist Escrow & Payment Services
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Our Household PayMaster accounts support family offices, principals and house managers in planning, recording and executing payment transactions for all of the household's ongoing expenditure.

Particularly helpful for smaller family office teams, or households belonging to overseas principals, or multi-property households, our managed third-party payment service takes responsibility for paying all of the household's bills centrally.

How does it work?

We work with the principal or their team to establish the household's ongoing operational payment requirements and likely cash flows, then consolidate these into periodic lump sum payments - in essence, the account is 'topped up', and then payments are made from it to discharge the household's payment responsibilities.

Each supplier, property and team-member can be given different levels of spend authority, and we can build incredibly complex approval workflows to support the household's exact requirements, providing transparency, accountability and audibility at every stage of the payment cycle process.

We operate two payment runs a day, morning and evening, so as soon as a payment is approved you can consider it paid.

PayMaster Use Cases

There are many use-cases for our Household PayMaster service, and for each of our clients the focus tends to be a little different.  The most popular use-cases are set out below.

Household Utilities & Taxes

We settle ongoing council tax, electricity, broadband and gas bills, as well as insurance (household and vehicle) and mobile phones.

Household/Family Office Payroll

We can work with your payroll team or outsourced provider to manage the monthly staff payroll runs, ensuring that all of your staff are paid promptly on time.

Household Operational Expenses

From ongoing maintenance contracts to ad-hoc refurbishment and upgrade projects, we support your household management team with all of their expenditure.  This can be as diverse as paying food/drink suppliers, car leases, laundry suppliers, party planners and the like.

School Fees & Extras

We handle school fee invoices, extras (school trips, music lessons, tuck accounts and the like) and can also handle allowances and emergency pocket money top-ups.

Household PayMaster Account Benefits

The primary benefits are felt by either small family office teams or by households forming part of a larger international network of residences, whereby we can take the strain on ensuring that the UK obligations are satisfied promptly and with a full audit trail.

Audibility & Accountability

Each payment must be originated by an authorised member of the team, with an accompanying invoice or pro-forma payment request and details of what it is for.  Depending on the agreed approvals matrix, our system will then orchestrate all of the required permissions and consents (including any from the 'main' family office overseas, where applicable), before coming to us as an authorised payment.  

All of this information, including the invoices and supporting documents, is available to our clients at all times.

Speed of Payments

We operate two payment runs a day, so it is never more than 12 hours from authorisation before a payment is made.  In addition to this, we can operate emergency ad-hoc payment runs to meet tight deadlines.

Reporting & Accounting

We provide detailed ongoing reporting through our portal, but can also agree with you the format, frequency and content of bespoke reporting to ensure that all of the expenditure is tracked, categorised and accounted for in the way that suits you best.

Sanctioned Clients

We can assist with the application for licences to support sanctioned households in discharging the basic ongoing requirements (keeping the lights on) and can also assist sanctioned clients who have licences permitting us to act in meeting their required compliance and reporting obligations to the relevant authorities.

White-Glove Service

Your named account manager can help you manage your accounts at any time, by email, phone or WhatsApp.

High-Speed Account Opening

We can open escrow accounts same-day if all of the required compliance information can be provided.

Ultra-Secure Deposits

We deposit all pound sterling sums at the Bank of England, offering the lowest-risk escrow service in the United Kingdom.

Any duration, any value

We can hold funds for as little as a few hours, for many years, or even longer depending on your specific requirements.

Request a Quote

We'll be happy to provide you with a free, no-obligation quote. Generally, these get turned around in less than 24 hours. In the meantime, if you can't wait, why not Book a Video Call to speak with one of our team?