Private Client & Family Office

We support wealthy families and family offices with managed payment accounts to support their lifestyles and luxury assets.
Private Client & Family Office
Overview
We provide tailored escrow and third-party managed accounts for family office and private household applications. Secure, FCA-regulated service with Bank of England deposits.
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Independent Private Client & Family Office account structures explained

Private clients often engage in transactions that are high in value but personal in nature. Property acquisitions, major refurbishments, asset purchases, family arrangements and lifestyle expenditure can all involve substantial sums, yet are frequently managed outside the structures used in corporate or institutional settings.

Many private clients rely on advisers, family offices or professional intermediaries to help manage payments on their behalf. While this can simplify decision-making, it can also obscure how and where funds are actually held, and who ultimately controls their release.

Escrow accounts and third-party managed payment accounts provide a clear and independent framework for holding and administering private client funds. They allow money to be protected, segregated and applied for its intended purpose without requiring the client to relinquish oversight or control.

Payment Risk in Private Client & Family Office Contexts

Payment risk for private clients often arises from delegation and complexity rather than from adversarial relationships. Funds may pass through advisers, project managers or service providers who are not regulated to hold client money, increasing exposure if something goes wrong.

Private client arrangements also frequently involve long timeframes and evolving instructions. Large sums may be set aside for future expenditure, staged works or ongoing commitments. Without clear segregation, those funds can become mixed with other money or tied up if an intermediary encounters financial difficulty.

Cross-border elements can further complicate matters. Assets, advisers or beneficiaries may be located in different jurisdictions, making recovery or enforcement more difficult if disputes arise. In such cases, the way funds are structured at the outset becomes a key risk-management decision.

Escrow Accounts for Private Client & Family Office Contexts

Escrow is used by private clients where funds need to be protected against non-performance, delay or dispute. Common examples include holding deposits for high-value purchases, securing stage payments for major works, or retaining funds against post-completion obligations.

Escrow can also be helpful in family or succession contexts where neutrality is important. By placing funds with an independent escrow agent, parties can avoid perceptions of bias or control, reducing the likelihood of conflict while agreed conditions are worked through.

For private clients, escrow is often preferred to insurance-based solutions. Cash held in escrow is transparent, immediately available when conditions are met, and avoids the uncertainty and delay associated with making and enforcing claims.

Third-Party Managed Accounts for Private Client & Family Office Contexts

Third-party managed payment accounts are well suited to private clients who want structured oversight of ongoing expenditure. These accounts allow funds to be ring-fenced and used to pay advisers, contractors or service providers in an orderly and documented way.

They are particularly useful for family offices, overseas principals or clients with multiple properties or projects. By centralising payments, the client gains a clear picture of where money is being spent, while reducing the administrative burden of managing numerous individual payments.

Managed payment accounts can also support continuity and resilience. If a trusted adviser or household manager changes, the payment structure remains in place, ensuring that funds remain protected and expenditure can continue without disruption.

Construction

Why this all matters...

When a Contractor fails, escrow avoids the risk of paying twice.

Protection in the event of Insolvency

Ring-fencing project funds can prevent employers and contractors from suffering losses caused by insolvency elsewhere in the supply chain.

Construction insolvency is not unusual and its effects are rarely contained to the failing business alone. When funds are mixed into a contractor’s general account, they can be lost even where work has been properly carried out and certified.

Using escrow or a managed payment account keeps project money separate and available for its intended purpose. This reduces the risk that an employer has to pay again to complete works, or that a contractor or subcontractor is left unpaid despite performance.

By securing funds independently, parties can continue the project with confidence, even if a counterparty encounters financial difficulty.
Bespoke Projects

Why this all matters...

Independent payment structures reduce the risk of disputes in projects built on trust and reputation.

Protecting relationships as well as money.

Bespoke projects are often relationship-led and highly personal. When payment arrangements are informal, even small disagreements can escalate quickly and damage trust on both sides.

Escrow introduces clear rules around when money moves, without implying mistrust. It allows clients to commit funds while reassuring makers or designers that payment is genuinely available.

This structure helps preserve goodwill and reputation, particularly where both parties want the project to succeed but need clarity around money.
Corporate

Why this all matters...

Holding funds in a neutral jurisdiction can materially improve post-completion protection.

Enforceability matters once the deal is done.

In many corporate transactions, the real risk emerges after completion, when warranty or indemnity claims arise. If funds have already been distributed, recovery can be slow or impractical, particularly across borders.

Escrow held in a stable, well-understood jurisdiction provides a practical enforcement advantage. Funds remain available to satisfy valid claims without immediate recourse to litigation.

This gives buyers protection while allowing sellers to demonstrate credibility and seriousness at completion.
Private Client & Family Office

Why this all matters...

Independent accounts allow private clients to delegate payment administration without exposing funds to unnecessary risk.

Delegation without losing control.

Private clients often rely on advisers, managers or intermediaries to handle payments. While convenient, this can obscure how and where money is actually held.

A managed payment account keeps funds segregated and visible, even when day-to-day administration is delegated. The client retains oversight without being involved in every transaction.

This approach reduces reliance on personal trust alone and provides continuity if advisers change.
Legal & Dispute Resolution

Why this all matters...

Independent accounts protect both parties and their advisers when disputes are unresolved.

Neutral handling of funds avoids regulatory and tactical risk.

In disputes, trust is limited and professional rules restrict how lawyers may handle client money. Holding funds within one party’s control can create regulatory and reputational risk.

Escrow provides a neutral solution. Funds can be preserved while outcomes are determined, without exposing advisers to compliance issues or accusations of bias.

This structure supports settlements, security arrangements and orderly resolution, rather than prolonging conflict.
Marine

Why this all matters...

Cross-border marine transactions benefit from neutral, centrally held funds.

Distance and jurisdiction increase the risk at sea.

Marine deals routinely involve parties, shipyards and vessels spread across multiple jurisdictions. Once funds cross borders, recovery can be complex and uncertain.

Escrow keeps money in a neutral location until agreed conditions are met. This protects both buyers and sellers against delay, non-delivery or insolvency.

It also aligns with established international practice, making transactions smoother and more predictable.
Real Estate

Why this all matters...

Escrow provides certainty for overage, restoration and other future-linked property payments.

Long-tail obligations need long-term security.

Real estate obligations often extend far beyond completion. Overage, clawback or restoration commitments can crystallise years later, when circumstances and ownership structures may have changed.

Holding funds in escrow removes reliance on future solvency or cooperation. The money is already set aside and available if conditions are met.

This reduces the risk of dispute and avoids the need for costly enforcement action years after the original transaction.
Aviation

Why this all matters...

Escrow mitigates the risk inherent in deposits, prepayments and jet card purchases.

Advance payments deserve advanced protection.

Aviation transactions often require significant upfront payments, sometimes months before an aircraft is delivered or flight hours are used. If a transaction stalls, recovering those funds can be difficult.

Escrow ensures that advance payments remain protected and are only released when contractual conditions are satisfied. This is particularly important where operators or brokers are involved.

For purchasers, it converts a promise of future performance into a secured financial arrangement.
Escrow Accounts for Private Client & Family Office
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Art Purchase Escrow

Art Purchase Escrow is suitable for collectors, galleries, dealers, artists and advisors involved in high-value art transactions.

It is particularly relevant where authenticity, attribution or provenance must be confirmed before completion, or where a buyer is commissioning a new artwork and paying a substantial deposit before the work is delivered.

Lawyers, art advisors, estates and foundations often recommend escrow where trust is limited, where timing is uncertain, or where the value of the transaction justifies additional protection.

Divorce Escrow

Divorce Escrow is suitable for separating spouses or partners who need a neutral way to hold funds while financial arrangements are finalised.

It is often used where trust between the parties is limited, or where neither party is comfortable with the other’s solicitor holding significant sums for an extended period.

Family lawyers and advisors also use Divorce Escrow where funds need to be held for longer than is normally appropriate in a solicitor’s client account, or where neutrality is important.

Managed Payment Accounts for Private Client & Family Office
Supporting principals, house managers and family offices with payment and accounting services.
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Household PayMaster Accounts

Household PayMaster Accounts are suitable for large households, family offices and principals who employ domestic staff or engage multiple suppliers.

They are commonly used where there are house managers, estates teams or external advisors coordinating payments, but where the principal does not want funds held or controlled by any one individual.

These accounts are also suitable where discretion, control and oversight are important.

Probate & Executor Accounts

Probate and Executor Accounts are suitable for executors, administrators and families dealing with estate administration.

They are also relevant for solicitors, professional executors and advisors who need a clear way to manage payments without holding client money directly for extended periods.

These accounts are particularly useful where estates are complex, where multiple payments are required, or where beneficiaries want visibility over how funds are being handled.

Commercials, Support & Next Steps

Further information on how we support Private Client & Family Office in their escrow and payment service requirements and how to open an account or find more information.
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How does pricing work and what does it cover?

Pricing depends on the structure, value and duration of the arrangements. There is no single fixed fee, as projects and payment flows vary.

Pricing usually reflects three main elements. First, the work involved in setting up the arrangements, including compliance, onboarding and preparation of the account documentation. Second, the ongoing administration of the account while funds are held. Third, the handling of payments or releases during the life of the project.

What pricing covers is the independent holding of funds, administration of agreed payment mechanics, record-keeping, reporting, all bank fees and support throughout the project. It does not cover legal advice, contract administration or dispute resolution, which remain the responsibility of the parties and their advisors.

What happens if something goes wrong?

If something goes wrong, the account agreement provides a clear framework for dealing with it.

If there is a mistake, delay or disagreement about instructions, funds remain safely held in escrow while the issue is addressed. We follow the process set out in the account agreements and do not release funds unless and until the agreed conditions are met.

If a party has a concern about how the account is being operated, we have a formal complaints process. This allows issues to be raised, reviewed and resolved in a structured way, with escalation routes available if needed.

Why use dospay for Escrow or Managed Payments?

We are a specialist provider focused on escrow and managed payment arrangements. Escrow is not an add-on to another service. It is a core part of what we do.

Funds are held securely and separately, with infrastructure designed specifically for escrow rather than adapted from other uses. Account opening is handled efficiently, and arrangements are administered through a dedicated digital escrow and payments portal, giving authorised parties visibility and a clear audit trail.

Advisors often recommend dospay because we sit independently of the transaction, operate within a regulated framework, have a proven track record and focus on doing one thing well: Holding and administering escrow funds in a clear, neutral and predictable way.

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What our clients say

Don't just take our word for it - hear from our clients who have added trust and security to their escrow and payment requirements.

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