Mergers & Acquisitions ('M&A') Escrow

Escrow is often used in M&A transactions to provide security for the deal and protect the parties before and after completion.
Mergers & Acquisitions ('M&A') Escrow
Escrow
Our Mergers & Acquisitions ('M&A') Escrow accounts at a glance...

Executive Summary

What is Mergers & Acquisitions ('M&A') Escrow?

Mergers & Acquisitions ('M&A') Escrow is an arrangement used in mergers and acquisitions to hold part of the transaction funds with an independent third party.

Instead of all money passing directly between buyer and seller at completion, an agreed amount is paid into an escrow account. The funds are held there and released only when agreed conditions are met.

M&A Escrow is commonly used to manage post-completion risk. This includes warranty and indemnity claims, price adjustments, deferred consideration and earn-outs.

Who is Mergers & Acquisitions ('M&A') Escrow suitable for?

M&A Escrow is suitable for buyers and sellers involved in share or asset transactions where some risk remains after completion.

It is commonly used where there is uncertainty around liabilities, future performance or final purchase price. It is also used where parties want a neutral mechanism to manage post-completion claims without relying on future enforcement.

Advisors often recommend M&A Escrow in transactions involving overseas sellers, complex group structures or situations where warranty and indemnity insurance is in place.

When is Mergers & Acquisitions ('M&A') Escrow typically used?

M&A Escrow is usually put in place at completion of the transaction.

It is used where part of the purchase price is held back to cover potential claims, adjustments or future payments. In some cases, escrow is also used earlier in the deal, for example to hold a good-faith deposit or regulatory security.

Escrow is particularly common in UK-led transactions with cross-border elements, where enforcement risk or timing uncertainty needs to be managed carefully.

How does Mergers & Acquisitions ('M&A') Escrow compare to bonds or insurance?

Escrow involves holding real money, independently and in advance, so that payment does not depend on a future claim being accepted.

Bonds and insurance rely on a third party promising to pay later, subject to conditions, exclusions and their own financial capacity at the time of claim.

dospay Escrow

Funds held in cash in order to be ready to satisfy obligations.

Bonds / Insurance

A promise to pay out in certain circumstances.
Funds held as real, liquid, unencumbered cash.
All of our escrow / payment funds are ultimately held at the Bank of England, liquid and unencumbered, safeguarded and segragted.
Money segregated for a specific purpose.
Escrow / payment funds are ring-fenced and cannot be used for anything other than the agreed arrangements.
No insurer or guarantor risk.
Payment does not depend on the financial strength of the insurer, bank or bondsman at the time of the claim.
Immediate availability once conditions are met.
When the agreed conditions are satisfied, escrow funds can be released without delay.
Subject to a formal claims process / smallprint.
Bonds and insurance require a formal claim to be made and accepted (often against long lists of exclusions and policy wording).
Predictable cost.
Escrow fees are agreed upfront and do not depend on premiums, claims or loss histories.
No reliance on third-party solvency at payout.
As funds are held segregated and safeguarded, they are always available for payout.

Benefits & Outcomes

Why Mergers & Acquisitions ('M&A') Escrow might be suitable for your needs.
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Challenges Addressed

Unresolved risk at completion

Even in well-run transactions, not all risks can be fully resolved by the time a deal completes. Some issues only emerge after the buyer has taken control of the business, despite extensive due diligence.

Buyers may worry about unknown liabilities, historic compliance issues or matters that were not visible during the transaction process. Sellers, on the other hand, may be concerned about money being withheld for risks that never materialise.

Without a neutral mechanism, these concerns can lead to delayed completion, protracted negotiations or reliance on trust that neither party is comfortable giving.

Warranty and indemnity exposure

Warranties and indemnities are intended to allocate risk, but enforcing them after completion can be difficult in practice. Claims may take time to resolve and often involve disagreement over evidence, timing or quantum.

Buyers may be left relying on the seller’s ongoing solvency or willingness to engage. Sellers may face uncertainty about how long they remain exposed and how much could ultimately be claimed.

Without escrow, parties often fall back on litigation or negotiation, both of which can be slow, expensive and damaging to relationships.

Completion mechanics and price uncertainty

Many M&A deals include mechanisms that adjust the purchase price after completion. Completion accounts, working capital adjustments and locked-box leakage claims can all leave part of the consideration unsettled for months.

This can create tension between buyer and seller, particularly where there is disagreement over calculations or accounting treatment. In the meantime, one party may be holding funds that the other believes it is entitled to receive.

Without escrow, these situations can lead to disputes or delayed settlement, even where the deal itself has otherwise completed successfully.

Deferred consideration and earn-outs

Deferred consideration and earn-outs are often used where future performance is uncertain or where buyer and seller have different views on value. While commercially attractive, they can be difficult to administer.

Disputes may arise over whether milestones have been met, how performance is measured or whether the buyer has acted in good faith. Sellers may worry about whether funds will be paid at all, while buyers may be concerned about paying too early.

Without a clear mechanism, deferred payments can become a source of long-running disagreement after completion.

Credit, counterparty and enforcement risk

After completion, the seller may have distributed proceeds, exited the jurisdiction or reorganised its affairs. This can make enforcing contractual claims more complex.

In UK-led transactions with overseas sellers or group structures, enforcement may involve unfamiliar legal systems or practical barriers. Even where a claim is valid, recovery may be uncertain.

These risks are often recognised during negotiations but can be hard to address without a practical holding mechanism.

Completing deals where risk remains

In some transactions, the commercial terms are agreed but the parties cannot fully align on how residual risk should be handled.

Buyers may want security that sellers are unwilling or unable to provide directly. Sellers may resist open-ended obligations or prolonged exposure.

Without a neutral solution, these issues can delay or prevent completion, even where both parties want the deal to proceed.

Primary Benefits

Certainty and neutrality

M&A Escrow provides a neutral and independent way to hold funds outside the control of both buyer and seller.

Agreed amounts are set aside at completion and administered by a third party. Funds are released only in line with the escrow agreement, not at the discretion of either party.

This removes the need for trust in the counterparty and replaces it with a clear, documented process.

Managing warranty and indemnity risk

Escrow provides a practical source of recovery for warranty and indemnity claims. If a claim arises and the agreed conditions are met, funds can be paid from escrow without relying on future enforcement.

Where warranty and indemnity insurance is in place, escrow commonly supports the retention or excess. In these cases, escrow and insurance work together to allocate risk clearly and efficiently.

This can simplify claims handling and reduce friction between the parties.

Supporting completion mechanics

By holding part of the purchase price in escrow, parties can complete transactions on time while allowing post-completion processes to run their course.

Escrow provides a clear pool of funds for completion account adjustments or other price mechanisms, reducing the scope for dispute over payment timing.

This allows the deal to close cleanly, even where final numbers are still being agreed.

Structuring deferred consideration and earn-outs

Escrow can be used to hold deferred payments or earn-out amounts pending the achievement of agreed milestones.

This gives sellers comfort that funds are available and protected. At the same time, it protects buyers from paying before conditions are met.

Clear escrow mechanics can reduce the likelihood of disputes and provide a predictable framework for future payments.

Reducing enforcement and cross-border risk

By placing funds under the control of an independent escrow agent, parties reduce reliance on litigation or cross-border enforcement.

Where claims are agreed or determined, payment can be made directly from escrow. This avoids the need to pursue assets in another jurisdiction or to rely on the seller’s ongoing presence.

This is particularly valuable in UK-led transactions with international elements.

Facilitating deal completion

Escrow is often used as a practical compromise where parties cannot fully agree on risk allocation.

Funds are set aside, the deal completes, and remaining issues are dealt with later under a clear framework. This can unlock transactions that might otherwise stall.

Advisors frequently see escrow as a deal-enabling tool rather than simply a security measure.

Benefits for buyers

For buyers, M&A Escrow improves certainty and recoverability.

It provides confidence that funds will be available if claims arise and sets clear limits on exposure. Buyers also benefit from a defined process for accessing funds, rather than relying on negotiation or enforcement after completion.

Benefits for sellers

For sellers, escrow provides clarity and finality.

Exposure is capped to agreed amounts and time periods. Funds are governed by clear release and return conditions, rather than being subject to unilateral withholding.

Where no claims arise, escrowed funds are released back to the seller in line with the agreed timetable.

Benefits for advisors and stakeholders

For legal and financial advisors, escrow provides a clean, neutral mechanism that integrates easily into transaction documents.

Lenders, investors and insurers often view escrow as strengthening deal governance and reducing execution risk. It can also provide reassurance to boards and other stakeholders involved in the transaction.

Service Structure

How we provide Mergers & Acquisitions ('M&A') Escrow services to you.
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Types of Arrangement

M&A Escrow can be used in several different ways, depending on how risk is allocated in the transaction. There is no single standard structure.

Common arrangements include holdbacks to cover warranty and indemnity claims, escrow to support completion accounts or price adjustments, escrow for deferred consideration or earn-outs, and escrow to support warranty and indemnity insurance retentions.

Escrow may also be used to hold good-faith deposits, regulatory security or other amounts that need to be set aside temporarily as part of the deal.

How tailored or combined

Yes. M&A Escrow arrangements are almost always tailored to the specific transaction.

Different escrow amounts may be used for different risks. For example, one escrow may cover general warranties, while another supports a specific indemnity or earn-out. Release conditions, time limits and claims processes can also vary depending on the nature of the risk.

Escrow can be combined with warranty and indemnity insurance, guarantees or other forms of security. Advisors often recommend this layered approach where transactions are complex or where risk needs to be allocated carefully between buyer and seller.

Our digital Escrow portal

All escrow arrangements are administered through the dospay digital escrow portal.

The portal provides a single place where authorised parties can view account balances, payment history and escrow status. It also supports the submission and tracking of information required for payments or releases, in line with the escrow agreement.

Using a digital portal reduces reliance on email chains and manual reconciliation. It improves transparency and creates a clear audit trail for payments and releases. Advisors often find this helpful when reviewing payment history or responding to queries during the life of the project.

How does Mergers & Acquisitions ('M&A') Escrow operate in practice?

M&A Escrow works by holding an agreed part of the transaction funds outside the control of both buyer and seller.

At completion, the buyer pays the escrow amount into an independent escrow account. The balance of the purchase price is paid directly to the seller.

The escrowed funds then sit in the account while the post-completion period runs. They are used only if agreed conditions are met.

How does the escrow interact with the underlying contract?

The sale and purchase agreement and related transaction documents continue to govern the deal. They define the warranties, indemnities, adjustment mechanics and claims process.

The escrow agreement sits alongside those documents. It does not change the parties’ rights. It simply sets out how money is held and when it may be released or returned.

Release conditions in the escrow agreement are usually linked directly to provisions in the sale agreement, such as agreed claims, completion account outcomes or earn-out calculations.

Who can give instructions to the escrow agent?

Only parties authorised under the escrow agreement can give instructions to the escrow agent. This is agreed at the outset and documented clearly.

Instructions are usually tied to specific events, such as the issue of a certificate, confirmation of a milestone or the occurrence of a payment default. The escrow agent checks that the instruction matches the agreed conditions before acting.

This approach ensures that payments are controlled, predictable and not dependent on informal requests or unilateral decisions by one party.

Only parties authorised under the escrow agreement can give instructions to the escrow agent. This is agreed and documented at the outset.

Instructions are usually tied to specific events, such as agreement of a claim, finalisation of completion accounts or confirmation that no claims have arisen within an agreed period.

The escrow agent checks that instructions match the agreed conditions before acting. Informal or unilateral requests are not accepted.

What does the whole process look like?

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n1["1. Buyer deposits escrow sum at completion"];
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n2["2. Escrow funds held during post-completion period"];
end;
n3["3. Claims or adjustments assessed against agreed conditions"];
n4["4(a). Funds released to buyer or other agreed party"];
n5["4(b). Funds returned to seller"]; n1 L_n1_s1@--> s1;
s1 L_s1_n3@--> n3;
n3 L_n3_n4@-- Release conditions met --> n4;
n3 L_n3_n5@-- Return conditions met --> n5; L_n1_s1@{ animation: slow };
L_s1_n3@{ animation: slow };
L_n3_n4@{ animation: slow };
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class s1 container;

Below is a practical view of the steps that parties typically follow when using M&A Escrow.

  1. Deposit escrow funds at completion
    At completion, the buyer deposits the agreed escrow amount into the escrow account. The remainder of the purchase price is paid to the seller.
  2. Funds held during the post-completion period
    The escrowed funds are held independently while warranty periods run, completion accounts are prepared or earn-out conditions are assessed.
  3. Assess agreed conditions
    Claims, adjustments or earn-out outcomes are assessed in line with the sale agreement and the escrow agreement.
  4. Release or return funds
    If agreed release conditions are met, funds are paid from escrow to the buyer or another agreed party. If no claims arise, or if return conditions are met, funds are released back to the seller.
  5. Handle uncertainty or disputes if they arise
    If there is disagreement or uncertainty, the funds remain held while the agreed process is followed.
  6. Close the escrow arrangement
    Once all escrowed funds have been released or returned, the escrow account is closed in line with the agreement.
Setting up a Mergers & Acquisitions ('M&A') Escrow
How to set up a Mergers & Acquisitions ('M&A') Escrow account.
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How do I open a Mergers & Acquisitions ('M&A') Escrow Account?

Setting up an M&A Escrow account starts with agreement between the buyer and seller on how escrow will be used in the transaction. This includes the escrow amount, the purpose of the escrow and the conditions for release or return of funds.

Once this is agreed in principle, an escrow agreement is prepared. This document aligns with the sale and purchase agreement and sets out how the escrow account will operate after completion.

At the same time, we begin the account opening and onboarding process. These steps run in parallel so that the account is ready to receive funds at completion.

How long does it typically take?

The time needed to open an M&A Escrow account depends on the parties involved and the complexity of the transaction.

For straightforward UK-led transactions, account opening can usually be completed within a short period once the required information has been provided and the escrow agreement is agreed. Deals involving overseas parties, complex ownership structures or multiple escrow purposes may take longer.

Most delays arise from incomplete information rather than from the escrow process itself.

What information is required?

To open an M&A Escrow account, standard onboarding checks are required. These are similar to the checks required when opening a bank account or instructing a law firm.

This usually includes confirming the identity of authorised individuals, the ownership and control of the buyer and seller entities, and the source of the escrow funds.

We may also need high-level information about the transaction, so the escrow account can be set up correctly and in line with the agreed structure.

Account Opening Checklist

The following information is typically required to open an M&A Escrow account:

  • Details of the buyer and seller
  • Identification information for authorised individuals
  • Corporate documents showing ownership and control
  • Source of funds information for the escrow amount
  • Agreed escrow amount and purpose
  • Summary of release and return conditions
  • Target completion date and transaction timetable

Providing this information clearly and early helps ensure the account can be opened without unnecessary delay and is ready for completion.

Funding, Payment & Releases

Paying funds into, and releasing funds from, your Mergers & Acquisitions ('M&A') Escrow account.
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How is the Mergers & Acquisitions ('M&A') Escrow Account funded?

An M&A Escrow account is usually funded by the buyer at completion.

The escrow amount is agreed as part of the transaction and paid into the escrow account at the same time as completion takes place. The balance of the purchase price is paid directly to the seller.

In some cases, escrow may also be funded in stages, for example where deferred consideration or earn-outs are involved. The funding approach is set out clearly in the escrow agreement.

How are payments and releases authorised?

Payments from an M&A Escrow account are made only when the agreed release conditions are met.

These conditions are set out in the escrow agreement and usually link back to the sale agreement. Examples include agreement of a warranty claim, finalisation of completion accounts or confirmation that no claims have arisen within an agreed period.

When a release request is made, we check that the agreed conditions have been satisfied before releasing funds in line with the escrow agreement.

What happens if instructions are disputed or unclear?

If instructions are disputed or unclear, we will not release the funds.

Instead, the funds remain held safely in the escrow account while the parties follow the process set out in the escrow agreement. This may involve clarification, confirmation from an agreed third party, or the use of the dispute resolution process under the underlying contract.

This approach protects both parties. It ensures that money is not released prematurely and that funds remain available once the position is resolved.

What happens if a party becomes insolvent?

If a party to the underyling contract becomes insolvent, we continue to operate under the escrow agreement.

Because the funds are held in escrow and not in the control of either party, they are protected from being used for other purposes. We will follow the agreed instructions and any applicable insolvency process, as set out in the escrow agreement.

In practice, this can provide greater certainty than relying on funds held directly by one of the parties, particularly where payment timing or entitlement is being considered as part of an insolvency situation.

What happens if DOS & Co. becomes insolvent?

All escrow funds are segregated (kept separate from our own funds), safeguarded (protected by law from our own creditors) and kept liquid and unencumbered at the Bank of England. In the event of our insolvency, we have set aside regulatory capital that will be used by our administrators to 'unwind' our affairs - this will usually involve working with the parties to agree the identity of a new escrow agent who will 'step in' to carry out our obligations under the escrow agreement.

Safeguards, Limits & Regulation

How funds in your Mergers & Acquisitions ('M&A') Escrow account are protected.
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Where are funds held and how are they protected?

Funds paid into an escrow account are held separately from the money of the parties and separately from our own funds. They are not mixed with operational accounts.

All of our escrow funds are held liquid and unencumbered at the Bank of England. This means that there is no counterparty risk (the bank does not lend out funds, so a 'run on the bank' is not possible).

The escrow account is set up specifically for the purposes agreed in the escrow agreement. Funds can only be used in line with that agreement and cannot be applied for any other purpose.

This separation helps protect the funds if something goes wrong elsewhere. For example, the funds are not available to the creditors of the Employer, the Contractor, us, or the underlying bank. They remain ring-fenced for the project until they are released in accordance with the agreed conditions.

How is the service regulated?

We are regulated by the Financial Conduct Authority for the provision of payment services. This means we are required to meet regulatory standards around governance, systems, controls and the handling of client funds.

Where escrow arrangements involve regulated payment activity, those activities are carried out within that regulatory framework. Other aspects of escrow are contractual in nature and governed by the escrow agreement between us and the parties.

In practical terms, this combination of regulation and contract provides structure and oversight, while still allowing escrow arrangements to be tailored to the needs of a specific matter or project.

What are the limits of the service?

Escrow is designed to hold, protect and release funds in line with agreed conditions. It does not decide who is right or wrong in a dispute.

We do not interpret the underlying contract, assess the quality of anything done or delivered under that underlying contract, or replace the role of a contract administrator, adjudicator or court. If there is a dispute, the funds remain held while the parties follow the agreed dispute resolution process.

The escrow arrangement also does not remove the need for a properly drafted underlying contract. It supports that contract by providing a clear and neutral payment mechanism, but it does not change the parties’ underlying rights or obligations.

How does pricing work and what does it cover?

Escrow pricing depends on the structure, value and duration of the escrow arrangement. There is no single fixed fee, as projects and payment flows vary.

Pricing usually reflects three main elements. First, the work involved in setting up the escrow arrangement, including compliance, onboarding and preparation of the escrow agreement. Second, the ongoing administration of the escrow account while funds are held. Third, the handling of payments or releases during the life of the project.

What pricing covers is the independent holding of funds, administration of agreed payment mechanics, record-keeping, reporting, all bank fees and support throughout the project. It does not cover legal advice, contract administration or dispute resolution, which remain the responsibility of the parties and their advisors.

What happens if something goes wrong?

If something goes wrong, the escrow arrangement provides a clear framework for dealing with it.

If there is a mistake, delay or disagreement about instructions, funds remain safely held in escrow while the issue is addressed. We follow the process set out in the escrow agreement and do not release funds unless and until the agreed conditions are met.

If a party has a concern about how the escrow account is being operated, we have a formal complaints process. This allows issues to be raised, reviewed and resolved in a structured way, with escalation routes available if needed.

Why use dospay for Mergers & Acquisitions ('M&A') Escrow?

We are a specialist provider focused on escrow and managed payment arrangements. Escrow is not an add-on to another service. It is a core part of what we do.

Escrow funds are held securely and separately, with infrastructure designed specifically for escrow rather than adapted from other uses. Account opening is handled efficiently, and escrow arrangements are administered through a dedicated digital escrow portal, giving authorised parties visibility and a clear audit trail.

Advisors often recommend dospay because we sit independently of the transaction, operate within a regulated framework, have a proven track record and focus on doing one thing well: Holding and administering escrow funds in a clear, neutral and predictable way.

FCA-Regulated

We're regulated by the Financial Conduct Authority for the provision of payment services.

Digital Accounts Portal

Access your account, view your transactions and documents and provide read-only access to all of your relevant stakeholders.

White-Glove Service

Your named account manager can help you manage your accounts at any time, by email, phone or WhatsApp.

High-Speed Account Opening

We can open escrow accounts in as little as a day - our systems and processes are built for speed.

Ultra-Secure Deposits

All pound sterling sums are held at the Bank of England, offering the lowest-risk escrow service in the United Kingdom.

Any duration, any value

We can hold funds for as little as a few hours, for many years, or even longer depending on your specific requirements.

FAQ's

We are compiling these Frequently Asked Questions. If you have any specific questions, please do Contact Us.

Are escrow agents regulated in the UK?

Escrow agents in the UK don’t need specific licensing, but most are regulated anyway - because they also operate as solicitors, trustees, payment service providers, or banks.

Read the full answer

Can I withdraw money from an escrow account?

No - you cannot unilaterally withdraw funds from an escrow account. The escrow agent holds the money in trust and is legally bound to release it only under the agreed conditions.

Read the full answer

Do Escrow Accounts Earn Interest in the UK?

How much does an escrow account cost?

Our escrow and third-party managed account fees start from a minimum of £5,000 + VAT. Pricing is tailored to each arrangement and typically includes compliance, agreement drafting or review, ongoing management, and a value-based escrow agent fee. See our pricing information.

Read the full answer

What is an escrow agreement?

What is the difference between an escrow and a payment service?

Who owns the money in an escrow account?

The depositor (principal) owns funds held in escrow. The escrow agent merely safeguards them and releases only when the agreed conditions are fulfilled.

Read the full answer

Who pays escrow fees in a typical escrow transaction?

Typically, the buyer covers escrow fees - but often, both parties agree to split costs much like legal fees, as both benefit from the arrangement.

Read the full answer

Articles

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What Is an Escrow Agent and Why Choosing the Right One Matters

What an escrow agent does, how they differ from banks and lawyers, and why London-based escrow specialists like dospay offer superior protection.
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Why can't law firms in the UK provide escrow services?

Why can't law firms in the UK provide escrow services?

Rule 3.3 of the SRA Accounts Rules specifically prohibits the use of a client account to provide banking services.
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Escrow Accounts vs. Third-Party Managed Accounts

Escrow Accounts vs. Third-Party Managed Accounts

A guide for law firms - escrow accounts and TPMA's both serve as mechanisms to safeguard funds and control disbursements, but operate in different ways.
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Case Studies

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